TERMS & CONDITION OF SALE:
All the prices on the web-site are in USA dollars but the quotation is also possible in European EUROS.
The clients from the European Community must communicate us their V.A.T. number (or T.V.A.) if their company is V.A.T. registered.

TRANSPORT:
Freight is shipped collect. F.O.B. Tuscany-Italy-Europe .
For consignments up to 20 Kg we ship worldwide using FedEx or UPS.
For weights that exceed the kg. 20, normally, the works are sent by truck to all the European countries.
As concerns the other countries, the works are sent by sea.
Urgent deliveries can be sent by air in accordance with the agreements made between us and the customer.
All transportation and insurance costs are borne by the customer.
The wood boxes for packing are indicated in invoice to the cost.
Shipping and insurance costs will be indicated on our confirmation of order or pro-forma
invoice.  
The buyer has to pay all customs duties, taxes, official charges and the charges for the fulfillment of the customs formalities regarding the opera.

INSURANCE:
The works are checked before packing. We guarantee that the works are in perfect condition and that they respond exactly to the quality and safety requirements.
We cannot respond or accept responsibility for damages occurred during transportation or because of negligence of others.
The goods shipped out by mail or by express courier are not insured; on the other hand, those sent by truck, by ship or by air are covered by the insurance. The insurance fee is included in the C.I.F. port of arrival (C.I.F. = Cost of material + insurance + freight).
Upon receiving the merchandise, we recommend that the client checks the contents of the packing and, if damage is noted, that he contacts the shipping company IMMEDIATELY in order to notify the problem. We would like to receive a copy of all the documentation regarding the damage too.
It is always a good idea to sign the delivery documents with a “We reserve the right to check the material” clause. We recommend you to check the goods immediately and, in case of damage, to keep both the packing as well as the damaged goods in order to permit the insurance company to examine the damage and authorize the payment due.
In any case, we suggest you to not return the material (unless you have written authorization); in fact, the expenses would increase with the new shipping.

TERMS ARE PREPAID.
We cannot start production until full payment has been received.
For the sculptures and statues in marble we request the payment in advance of the 60%, non reimbursable amount, of the total value and the balance on notice opera ready for to be delivered.
All order must be paid in full before we can ship. We accept  money orders, certified checks, Visa, and MasterCard, Discover and American Express.

PROCESSING TIME:
we don’t have works in the atelier, we work on order of the customer therefore we will point out in the confirmation of order the anticipated date for the consignment, however due to the vagaries and variations of the materials we use we can only offer an expected time, we will not accept any liability from any loss what so ever from any delay in delivering our works.
We can make sculptures and statues in marble on specific of the customer; we will quote the opera as soon as in possession of artwork and design specifications.
No minimum order.

VARIOUS:
All the measurements presented in this web site are approximate and all the models are subjected to changes.
We use 100% natural marbles, sometimes, some of these marbles may contain slighy natural blemishes, color variations and pitting. We reserve the right to treat, repair and use these materials wherever necessary.
The customer is more than welcome to visit our atelier for view the marbles and the work in progress.
Once the client places an order, it is understood that he/she accepts the above-mentioned conditions.
In case of contestation, the contract shall be governed by the Italian law (Court of Lucca).
Shipping and handling are non-refundable.
In the case where merchandise must be returned to us for inspections you will be charged for the replacement until the damaged product has been returned and inspected. It is your responsibility to get the damaged goods back to us.
In case of returns shipping and handling charges are not refundable.

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